We are seeking a motivated and compassionate Pre‑Assessment Healthcare Assistant (Band 3) to join our dynamic Pre‑Assessment Unit. This is a key frontline role supporting patients through their pre‑operative journey, ensuring they receive safe, efficient, and high‑quality care before surgery.
You will play an essential part in running our one‑stop clinics, carrying out clinical investigations, coordinating patient tests, and supporting the wider multidisciplinary team. This is an excellent opportunity for an experienced HCA with strong clinical skills who thrives in a fast‑paced, patient‑centred environment.
Located in leafy St John’s Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St John’s.
What You’ll Be Doing
- Clinical investigations including ECGs, phlebotomy, swabs, and baseline observations.
- Running one‑stop pre‑assessment clinics autonomously.
- Coordinating home test kits and guiding patients through required swabs.
- Managing external test results and uploading to Lifebox/iPMS.
- Ensuring equipment safety through daily checks and cleaning.
- Providing patient support with empathy, reassurance, and clear communication.
- Maintaining accurate records and ensuring confidentiality at all times.
- Upholding infection prevention standards and hospital policies.
- Participating in audits and contributing to continuous improvement.
- Representing the department in relevant hospital committees when required.
What We’re Looking For
- Experienced in clinical environments, particularly with pre‑operative investigations.
- Competent in ECGs, phlebotomy, and swabbing.
- Able to work independently and manage a busy workload.
- An excellent communicator with strong written and verbal skills.
- Computer literate (Word, Outlook, EPOA, Lifebox, iPMS).
- Flexible and willing to work internal rotation including weekends.
- Motivated, enthusiastic, and committed to delivering outstanding patient care
Why apply for this role?
At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;
When you become part of the HJE Family, these are some of the benefits you will receive:
- Private healthcare scheme worth up to £20,000 per year
- 27 days annual leave
- Blue Light Card discounts
- Interest-free season ticket loans
- Cycle to work scheme
- Free eye check-up vouchers with contribution towards lenses
- Free newspaper and media subscriptions
- Local Business discounts
- Discount in our Hospice Charity shop
- Refer a Friend scheme
- Free Cinema Society Membership offering discounted tickets
- Personal development and training courses
- Annual events and recognition awards
- Career progression and increments
If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.